Privacy Policy — Iwaki Chemical Guide App
Last updated: April 2026
This Privacy Policy describes how Iwaki Pumps Australia Pty Ltd (“we”, “us”, or “our”) handles information in connection with the Iwaki Chemical Guide mobile application (“the App”).
Information We Collect
The Iwaki Chemical Guide App does not collect, store, or transmit any personal information. The App functions as a reference tool for chemical compatibility data and does not require user accounts or registration.
Enquiry Form (Quote Tab)
If you choose to submit an enquiry through the App’s Quote tab, you may voluntarily provide your name, email address, and phone number. This information is sent directly to Iwaki Pumps Australia via email and is not stored within the App or on any third-party server operated by us.
Third-Party Services
The App may use standard iOS and Android system services (such as the native email client and phone dialler) when you choose to contact us. These services are governed by Apple’s and Google’s respective privacy policies.
Data Security
We do not collect or retain personal data through the App. Any enquiries submitted are handled in accordance with our standard business communications practices.
Children’s Privacy
The App is intended for professional and industrial use and is not directed at children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Iwaki Pumps Australia Pty Ltd
Unit 1, 7 Salisbury Road, Castle Hill NSW 2154
Email: iwaki@iwaki-pumps.com.au
Phone: +61 2 9899 2411