All Iwaki Pumps Australia Head Office and state branch offices have been addressed by management with education and explanation.

https://iwaki-pumps.com.au/wp-content/uploads/2020/03/IPA-Covid-19-internal-measures-Mar-2020.pdf

As we all know, the world is going through a very difficult time grappling with the Covid-19 virus and events are changing daily.  Businesses are closing either voluntarily or under Government restrictions and employees where possible are working from home.

Iwaki Pumps Australia is an essential service provider of pumps, parts and related equipment to the Water Treatment, Chemical, Pharmaceutical, Mining and Food industries.

In support of those industries, we are committed to staying operational and maintaining the level of service to which our customers have become accustomed.

We have an extensive inventory of pumps and spare parts available for immediate despatch from our NSW warehouse.

Our order processing, assembly & despatch departments are operating as usual and able to despatch your requirements in our normal prompt and efficient manner.

All products are being handled in accordance with the strictest of hygiene standards to ensure the safety of our Customers & Staff.

Iwaki Pumps Australia are observing  State & Federal health authority guidelines to ensure the safety of our Customers & Staff.  A more detailed list of our measures is given overleaf.

If you require back to base servicing of any existing pumps, please contact us prior to return so we can inform the necessary procedures.

Yours faithfully,
Iwaki Pumps Australia

Randy Yee
Managing Director

Iwaki Pumps Australia are proud to sponsor the Best Paper Overall at each of the Water Industry Operations Conference and Exhibitions again this year. Sponsorship of this award is a great opportunity for Iwaki to give back to Industry through presenting the winners in QLD, NSW & VIC each with a laptop. In 2013, the Best Paper Overall in Qld was renamed the Brian Davis award and Iwaki Pumps Australia is honoured to sponsor and present the Brian Davis Award.

Working together with our local partners and trusted contractors , we are pleased to have established numerous Iwaki installations in power and desalination plants throughout the Gulf region including the UAE, Kuwait and Saudi Arabia. Iwaki’s quality and reliability have brought significant operational benefits, especially to plants located in remote areas.  In doing so, we are providing a level of after-sales technical support not commonly available for these types of products in this region. For customer enquiries in the Gulf region, please contact us.